Answer: Patch Tripper specializes in custom patches, apparel, and sports equipment. Our range includes embroidered patches, custom t-shirts, hoodies, sublimated sports uniforms, cheerleading uniforms, and more. We also offer bulk orders and customization options for various types of clothing and accessories.

Answer: To place an order, visit our website and browse through our product categories. Select the items you wish to purchase and customize them as needed. Add them to your cart and proceed to checkout. Follow the prompts to enter your shipping information and payment details. You will receive an order confirmation via email once your order is successfully placed.

Answer: The turnaround time varies depending on the complexity of the customization and the current workload. Typically, custom patches and apparel orders are processed and shipped within 10-15 business days. For more accurate timelines, please refer to the product description or contact our customer support team.

Answer: Yes, we offer sample options for many of our products. If you would like to request a sample, please contact our customer support team with details of your requirements. Please note that there may be a nominal fee for samples, which will be credited towards your final order if you proceed with a bulk purchase.

Answer: Our refund and return policy allows customers to request a refund for canceled orders within 7 calendar days of placement. Custom-made or personalized items are generally non-refundable unless defective or not as described. If you receive a defective or incorrect product, please notify us within 48 hours and provide photographic evidence. For more details, refer to our Refund and Declination Policy.

Answer: Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment. You can use this link to monitor your package’s progress. If you have any issues with tracking, please contact our customer support team for assistance.